Where can I find more information on a product?
On every listing page for an item there is a description of the product further down the page. This description will include details of the materials used, assembly and also the dimensions of the item.
What is a Pre-Order?
This allows you to pre-order a product which is currently out of stock, but the seller has an expected restock date. Once you place a pre-order, the seller will process this and the stock is guaranteed for you once it arrives with them. The pre-order ...
Where is my order?
Our sellers aim to dispatch in stock orders within 3-5 working days and we send you a dispatch notification by email once your order has been dispatched by the seller. You can check the status of your order in Your Account on our website.
My order shows as Pre-Order, Awaiting Stock, what does this mean?
This means you have pre-ordered a product which is awaiting stock and should be dispatched by the date shown on your order confirmation. Your pre-order has been processed by the seller and the stock is guaranteed for you once it arrives with them.
I would like to return my order? (over 14 days)
We give all of our customers 14 days (from the date you received your item) to request a return. However, if it goes over 14 days and you have simply changed your mind we are unable to arrange for this item to be returned to us.